The Social Media Bubble is a thought provoking article on Umair Haque's blog on Harvard Business Review.
In it, Haque suggests that the ephemeral connections that masquerade as "true relationships" on social media will prevent the Internet from acheiving its true promise.
Haque goes on to suggest that the collective time that people spend creating "visceral attention grabs" on facebook could be put to better use.
He makes some good points. Whether you agree with him or not, the significance of this article is not in the content but in the concept. One thing that I know is that bubbles happen, in no small measure, because people in important places say that they are going to happen. The perception of depreciation starts with the thought leaders and spreads pretty rapidly thereafter.
This is not to say that I'm anticipating a Facebook implosion in the near future. But for nonprofits, what if it did? What if Facebook died or was replaced? Or much more likely, what if Facebook started charging or selling more of your organization's info to advertisers?
What happens to all the effort being put into fan pages, cause pages, etc...?
Have you reaped any benefits from having a Cause or Fan page so far? If Haque is right, then you probably haven't. And you probably won't.
A nonprofit's stability can be measured by the strength of its relationship with its members (i.e. the investors and stakeholders). If organizations strive to foster these relationships in an environment that's not conducive to strong relationships, then the time and energy that orgs spend on Facebook will be self-defeating.
Of course, you'd have to buy into Haque's premise to buy into this concept. But it's not far-fetched. Repeatedly posting messages on your Cause page bulletin board may not be the best way to build relationships.
Nonprofits should definitely take a long hard look at their effort and strategy in social media, lest they allocate too much of their limited resources in fostering relationships with donors in a milieu that's better suited for Farmville.






